ABOUT

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TESTIMONIALS FROM CLIENTS Bob not only creatively led our diverse multicultural team in strategic planning; but planted within us a process that, almost a year later, is still inspiring our effectiveness and focus (Chief Executive, Overseas Not-for-Profit) Excellent evaluation ... incredibly comprehensive and a huge contribution to international learnings / Absorbing, thorough, comprehensive, honest, balanced qualitative and quantitative / Excellent use of data (Feedback on a large evaluation overseen by Dr McDonald) The Chairman of the Board has asked me to pass on to you the Board’s sincere appreciation for your comprehensive work in devising the framework and methodology needed to underpin an innovative strategic plan which could accurately reflect our vision, mission and objectives. In particular, we appreciated your ability to work with our wide range of stakeholders ranging from our network chairs, clinicians and Local Health District Chief Executives to consumers and senior colleagues from the Ministry of Health. (Chief Executive, State-wide Public) We have found Bob to be a good facilitator and communicator. He explains things clearly, connects well with participants and ensures they are engaged and involved with the process. In addition, he has a thorough understanding of organisational management and relates things well to our organisation and the context in which we operate. (Chief Executive, Large Not-for-Profit) Thank you for your expertise. It was enjoyable and I am interested in applying many of the things I learn’t even across quite small parts of our operations as there were a lot of transferable concepts. (Feedback from a Program Evaluation Workshop participant)

BACKGROUND

Bob McDonald BSc (Hons) PhD Managing Director With a PhD in science and experience as both a researcher and senior manager, Bob brings a strong scientific and evidence-based approach to his consultancy, ensuring that best-practice approaches are adopted, while at the same time always looking for new and creative ways of improving processes and outcomes. The training and services outlined on this page reflect his areas of expertise. He is passionate about capacity building and supporting organizations to be high performing and delivering sustainable outcomes that exceed their expectations. Over a 40-year period, he has worked in private, public and not-for-profit sectors in a diverse range of areas including manufacturing, tertiary education, health and overseas development. Bob is also a certified Balanced Scorecard Master Professional and supports the Balanced Scorecard Institute in their George Washington University accredited BSC training program. Based in Newcastle, Australia, he has also lived and worked in Asia.

WELCOME

Dr Bob McDonald established this business to provide outcomes-based services to the public, not-for-profit and private sectors in Australia, Asia and the Pacific. The overall aim is to help your organisation improve its performance and achieve excellence. Contact us to discuss your situation and how we may effectively work together. Pricing is competitive with a 30% discount for public and not-for-profit organisations.

SERVICES

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BMcD Consulting
• Program evaluation including a Master Class in Practical Program Evaluation • Balanced Scorecard development, deployment and review • Strategic planning • Performance measurement including identifying appropriate performance measures / KPIs • Performance reporting and management • Data analysis • Team retreats • Mentoring in any of the above. Courses may be from half a day to a full week / on-site or off-site

Organisational

Performance

Based on over 20 years of involvement in performance improvement in a variety of organisations (private industry, university, health, NGOs) in Australia, Asia and the Pacific, it is clear that one of the major challenges faced by many organisations is how to effectively measure, monitor and manage performance. This is one area where organisations sometimes need expert external assistance. We are able to guide organisations to identify relevant, practical performance measures / KPIs, set performance targets and establish effective organisational performance reporting and feedback loops and processes.
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CONTACT

Dr Bob McDonald Managing Director BMcD Consulting Newcastle, NSW Australia +61414928604 (Mobile - Australia)
Contact BMcD Consulting, your Balanced Scorecard and performance improvement specialists, by email

TRAINING

TESTIMONIALS FROM CLIENTS Bob not only creatively led our diverse multicultural team in strategic planning; but planted within us a process that, almost a year later, is still inspiring our effectiveness and focus (Chief Executive, Overseas Not-for-Profit) Excellent evaluation ... incredibly comprehensive and a huge contribution to international learnings / Absorbing, thorough, comprehensive, honest, balanced qualitative and quantitative / Excellent use of data (Feedback on a large evaluation overseen by Dr McDonald) The Chairman of the Board has asked me to pass on to you the Board’s sincere appreciation for your comprehensive work in devising the framework and methodology needed to underpin an innovative strategic plan which could accurately reflect our vision, mission and objectives. In particular, we appreciated your ability to work with our wide range of stakeholders ranging from our network chairs, clinicians and Local Health District Chief Executives to consumers and senior colleagues from the Ministry of Health. (Chief Executive, State-wide Public) We have found Bob to be a good facilitator and communicator. He explains things clearly, connects well with participants and ensures they are engaged and involved with the process. In addition, he has a thorough understanding of organisational management and relates things well to our organisation and the context in which we operate. (Chief Executive, Large Not-for-Profit) Thank you for your expertise. It was enjoyable and I am interested in applying many of the things I learn’t even across quite small parts of our operations as there were a lot of transferable concepts. (Feedback from a Program Evaluation Workshop participant)

BACKGROUND

Bob McDonald BSc (Hons) PhD Managing Director With a PhD in science and experience as both a researcher and senior manager, Bob brings a strong scientific and evidence-based approach to his consultancy, ensuring that best-practice approaches are adopted, while at the same time always looking for new and creative ways of improving processes and outcomes. The training and services outlined on this page reflect his areas of expertise. He is passionate about capacity building and supporting organizations to be high performing and delivering sustainable outcomes that exceed their expectations. Over a 40-year period, he has worked in private, public and not-for-profit sectors in a diverse range of areas including manufacturing, tertiary education, health and overseas development. Bob is also a certified Balanced Scorecard Master Professional and supports the Balanced Scorecard Institute in their George Washington University accredited BSC training program. Based in Newcastle, Australia, he has also lived and worked in Asia.
BMcD Consulting

WELCOME

Dr Bob McDonald established this business to provide outcomes-based services to the public, not-for-profit and private sectors in Australia, Asia and the Pacific. The overall aim is to help your organisation improve its performance and achieve excellence. Contact us to discuss your situation and how we may effectively work together. Pricing is competitive with a 30% discount for public and not-for-profit organisations.
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2

ABOUT

SERVICES

SOCIAL

CONTACT

Dr Bob McDonald Managing Director BMcD Consulting Newcastle, NSW Australia +61414928604 (Mobile - Australia)
Contact BMcD Consulting, your Balanced Scorecard and performance improvement specialists, by email

Performance Measurement

and Management

Based on over 20 years of involvement in performance improvement in a variety of organisations (private industry, university, health, NGOs) in Australia, Asia and the Pacific, it is clear that one of the major challenges faced by many organisations is how to effectively measure, monitor and manage performance. This is one area where organisations sometimes need expert external assistance. We are able to guide organisations to identify relevant, practical performance measures / KPIs, setting performance targets and establishing effective organisational performance reporting.
3

TRAINING

• Program evaluation including a Master Class in Practical Program Evaluation • Balanced Scorecard development, deployment and review • Strategic planning • Performance measurement including identifying appropriate performance measures / KPIs • Performance reporting and management • Data analysis • Team retreats • Mentoring in any of the above. Courses may be from half a day to a full week / on-site or off- site

Balanced Scorecard, Strategic Planning, Program Evaluation, Performance Measurement